This notice falls under the European Union General Data Protection Regulation (GDPR).
Who We Are
CoolWellbeing Foundation (hereafter “we” or “us”) is the owner of this Website and is a not for profit, non-government, private foundation providing health information, research and education, and various health related products.
Our address is 2 Blue Water Court, Twin Waters, Qld., 4564, Australia.
How To Contact Us
We can be reached via this contact form on our website.
Information We May Collect
We collect personal information from you so that we can provide you with a positive experience when utilizing our Website or content. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you.
We may collect:
- Your name and an email address so we can deliver our newsletter or email updates to you – you would be affirmatively consenting to this by providing this to us in our subscription forms.
- Your name and an email address if you complete our contact form with an enquiry. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.
- Billing information including name, address and credit card information so that we can process payment to deliver products or services to you under our contractual obligation.
Please note that the information above (“Personal Data”) that you are giving to us is voluntarily given, and by you providing this information to us you are giving consent for us to use, collect and process this Personal Data. You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us at firstname.lastname@example.org .
If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our Website or content.
Consent to Collect
We collect Personal Data from users that have subscribed with us, either for free, or for paid subscription, newsletter/email updates.
By providing the Personal Data requested on the subscription form and clicking the submit button, you are consenting to providing us with your Personal Data and confirming that you are 18 years of age or older. A link to this page is provided during the subscription process.
The legal basis for us to collect the data is to be able to provide you with a service.
Other Information We May Collect
Anonymous Data Collection and Use
To maintain our Website’s quality, we may use your IP address to help diagnose problems with our server and to administer the Website by identifying which areas of the Website are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you, but is helpful for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way.
Use of “Cookies”
We may use the standard “cookies” feature of major web browsers. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on our Website and some features may not work as intended.
What We Do With Information We Collect
In order to provide our service to you, we may contact you with information such as newsletters, email updates, product and service offers, event information – seminars, webinars and on-line health summits and documentaries. Consent: We may contact you if you give us your clear, unambiguous, affirmative consent to contact you as a result of a direct enquiry or ongoing correspondence. Contract: We will contact you under our contractual obligation to deliver goods or services you purchase from us.
Legitimate Interest: We may contact you if we feel you have a legitimate interest in hearing from us. For example, if you sign up for a webinar, we may send you marketing emails based on the content of that webinar. You will always have the option to opt out of any of our emails.
We will use the Personal Data you give to us in order to process your payment for the purchase of goods or services under a contract. We only use third party payment processors that take the utmost care in securing data and comply with the GDPR.
Targeted Social Media Advertisements
We may use the data you provide to us to run social media advertisements and / or create look-alike audiences for advertisements.
Service Provision and Third Parties
In the course of providing our service to you, we sometimes have to rely on third party services to maintain and fulfil our own services such as, but not limited to, PayPal or other secure online payment systems, newsletter distribution services, social media hubs eg., Facebook, Instagram, Google and Google Analytics, postal and delivery services, and other services that enable the smooth running of our website. These third parties will on occasion come into contact with your Personal Data in the provision of their service.
We take the security of Personal Data very seriously and never share or resell any of our data.
We are not responsible for any of your Personal Data held by any third party services and how it is secured and used, but we give you our assurance that we only use third party services essential to the provision of our service to you.
Viewing by Others
Note that whenever you voluntarily make your Personal Data available for viewing by others online through this Website or its content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the information that you voluntarily share (i.e., sharing a comment on a blog post, posting in a Facebook group that we manage, sharing details on a webinar, etc.).
Storage, Accessing and Transferring of Personal Data
Personal Data that you provide to us is stored internally or through a data management system. Your Personal Data will only be accessed by those, who help to obtain, manage or store that information, or who have a legitimate need to know such Personal Data (i.e., our hosting provider, newsletter provider, payment processors or team members).
Our IT personnel have access to users’ data, accessible only through our secure website back end system, for the purpose of providing services such as emails, newsletters and website analytics.
No personal identifiable data is stored on staff or contractor computers on a permanent basis. Contractors are requested to delete this data at the end of their mission.
We retain your Personal Data for the minimum amount of time necessary to provide you with the information and/or services that you requested from us. We may retain certain Personal Data for longer periods of time if necessary for legal, contractual and accounting obligations, and also in order to provide you with information and/or services.
While we will do everything we can to keep our service secure, in the event of a data breach, misuse or hacking of our Website, we will inform our users of what happened and what we have done to put it right.
How You Can Access, Update or Delete Your Personal Data
You have the right to:
- Request information about how your Personal Data is being used and request a copy of what Personal Data we use.
- Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.
- Rectify or erase Personal Data and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).
- Withdraw your consent at any time to the processing of your Personal Data.
- Lodge a complaint with a supervisory authority if you feel we are using your Personal Data unlawfully.
- Receive Personal Data portability and transference to another controller without our hinderance.
- Object to our use of your Personal Data.
- Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.
To use certain features of the Website or its content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personal Data at your own risk.
You agree to notify us immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.
We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.
You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of all email communications. If you have questions or are experiencing problems unsubscribing, please contact us at email@example.com .
We take commercially reasonable steps to protect the Personal Data you provide to us from misuse, disclosure or unauthorized access. We only share your Personal Data with trusted third parties who use the same level of care in processing your Personal Data. That being said, we cannot guarantee that your Personal Data will always be secure due to technology or security breaches. Should there be a data breach of which we are aware, we will inform you immediately.
We have a no spam policy and provide you with the ability to opt-out of our communications by selecting the unsubscribe link at the footer of all e-mails. We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information. We will not sell, rent or share your email address.
Third Party Websites
We may link to other websites on our Website. We have no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials may be linked to our Website or its content, and thus we cannot be held liable for the privacy of the information on their website or that you voluntarily share with their website. Please review their privacy policies for guidelines as to how they respectively store, use and protect the privacy of your Personal Data.
Children’s Online Privacy Protection Act Compliance
We do not collect any information from anyone under 18 years of age in compliance with COPPA (Children’s Online Privacy Protection Act) and the GDPR (General Data Protection Regulation of the EU). Our Website and its content is directed to individuals who are at least 18 years old or older.
Notification of Changes
Data Controller and Processors
We are the data controllers as we are collecting and using your Personal Data. We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR- compliant.
Last Updated: May, 2018
Copyrights & Trademarks
All information on the CoolWellbeing Foundation website, Facebook page, Instagram or other social media pages, are property of CoolWellbeing Foundation and all rights are reserved.
The contents of this website are based upon research into the published work of authors and researchers and on opinions drawn from that research. The information on this website is not intended and should not be considered as medical advice, and is not intended to replace consulting with a qualified health care professional. The principal participants of CoolWellbeing Foundation, Edith and Tim Cragg, are not physicians or medical doctors and they do not diagnose or treat disease. This website is intended as a sharing of information gained through research. We encourage you to make your own health care decisions based upon your own research and in partnership with a qualified health care professional.